| The secret to effective communication in the | | | | person is most likely to explain the features and |
| workplace is to use simple language. Regardless of | | | | the working to you in a way that you can |
| whether you are communicating through email, | | | | understand clearly. Now imagine if they had tried |
| presentations or reports, your message should be | | | | using technical terms and words to communicate |
| direct and easy to understand. Most often people | | | | the same piece of information. The chances of |
| complain of miscommunication or the lack of | | | | you buying the appliance are greater in the first |
| communication in the workplace. | | | | instance when you did not have to try hard to |
| This could be in the form of a badly written email, | | | | decipher what the sales person was saying. |
| an unsuccessful sales pitch or a report that does | | | | Just because you are used to certain terms and |
| not convey the required information. The primary | | | | phrases in your daily work does not mean that |
| reason for this is that most of our communication | | | | everyone will understand the terminology. While |
| is heavily veiled in complex language. We often | | | | communicating do not take jargon for granted. |
| make the mistake of using technical words and | | | | Try to make your communication as clear and |
| phrases to communicate with people who are not | | | | uncomplicated as possible so it reaches the |
| expected to understand their meaning. | | | | maximum number of people. |
| Sometimes, the message may be so long and | | | | Children's books are a good example of the use |
| rambling that the meaning may get lost | | | | of simple language. Even complex technical |
| somewhere along the way. The answer to | | | | subjects like the working of a space shuttle or |
| communicating better is to use simple language. | | | | the parts of an aircraft are explained in children's |
| The chances of getting the wrong message | | | | books through simple words and phrases. Despite |
| across get minimized when your language is direct | | | | the fact that the writer has refrained from using |
| and straightforward. People usually try to | | | | complex terms you will still be able to grasp the |
| communicate a technical topic through technical | | | | meaning and perhaps learn something new. This |
| jargon. On the contrary, the same message is | | | | proves that it is possible to convey information |
| more likely to be clearly understood when | | | | even of a technical nature without using high-flown |
| explained in simple everyday language. | | | | and complicated words and phrases. |
| When you buy an appliance at a store, the sales | | | | |